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JJ竞技登录赛事 University General FAQ Learning

  • How do I log in to the JJ竞技登录赛事U Campus training site?
    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support > Training  > JJ竞技登录赛事U Campus  

    1. Select JJ竞技登录赛事U Campus  

     

  • What types of classes are available?
    • eLearning courses are self-paced sessions that can be viewed at any time  

    • Instructor - Led courses  are live  online sessions that take place at a specific day and time  

     

  • How do I find and enroll in classes?
    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support > Training  > JJ竞技登录赛事U Campus  

    1. Select Product Catalogs from the JJ竞技登录赛事U Campus   home page  

    1. Select your Product and click View Courses  

    1. Select the appropriate Learning Path  

    1. Select Enroll to add the classes to your transcript page  

     

  • How do I schedule classes?
    1. Once you have enrolled in a class, g o to JJ竞技登录赛事.com  

    1. Select Training and Support > Training  > JJ竞技登录赛事U Campus  

    1. Select the User Menu  (three horizontal lines in upper-left corner)  

    1. Select My Transcript  

    1. Select the Course Title  

    1. Select the desired date and time  

    1. Select Enroll into This Session  

     

  • How do I navigate to my transcript to view my scheduled classes and completed classes?
    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support  > Training  > JJ竞技登录赛事U Campus  

    1. Select the User Menu  (three horizontal lines in upper-left corner)  

    1. Select My Transcript  

     

  • How do I unenroll from an upcoming session?
    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support  > Training  > JJ竞技登录赛事U Campus  

    1. Select the User Menu  (three horizontal lines in upper-left corner)  

    1. Select My Transcript  

    1. Select the Course Title  

    1. Select the Unenroll button   Icon Description automatically generated Select the checkbox and click Confirm  

     

  • How do I reschedule an upcoming session?
    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support  > Training  > JJ竞技登录赛事U Campus  

    1. Select the User Menu   (three horizontal lines in upper-left corner)  

    1. Select My Transcript  

    1. Select the Course Title  

    1. Select the Change Session button   Icon Description automatically generated  

    1. Choose a new upcoming session  

     

  • How can I view what training the users at my organization have completed?
    • Request a training report at any time by emailing [email protected]   and includ e your organization’s name and Site ID  

       

  • How can I transfer training I previously took on a different profile?
    • Request a training transfer at any time by emailing [email protected]   and including your past and present email addresses and organization names  

Getting Ready for Class

JJ竞技登录赛事 University General FAQ Getting Ready for Class

  • How do I prepare for a class?
    • We use the WebEx platform for our virtual class es . You can check system requirements and join a test session here .  

     

  • How do I join my class?
    • You will receive a “Launch Now email 30 minutes prior to the scheduled start of class. Alternatively, you can launch the class directly from your transcript page:  

    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support > Training > JJ竞技登录赛事U Campus  

    1. Select the   User Menu   (three horizontal lines in upper- left corner)  

    1. Select My Transcript  

    1. Select the Course Title  

    1. C lick the down arrow to the right of the printer icon to the right of the course name  

    1. Select Join the Webinar    

     

  • How do I download the class materials?
    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support > Training > JJ竞技登录赛事U Campus  

    1. Select the   User Menu   (three horizontal lines in upper- left corner)  

    1. Select My Transcript  

    1. Select the Course Title  

    1. Select the Course Materials tab    

    1. Select the title of the file to download   

     

  • What is the attendance policy?
    • Participants must be present and active in the session for at least 90% of the class to receive credit . See our Training Policies page.   

Getting Certified

JJ竞技登录赛事 University General FAQ Getting Certified

  • How do I get JJ竞技登录赛事 Certified®?
    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support   >   Training >   JJ竞技登录赛事U Campus  

    1. Select Product Catalogs from the home page  

    1. Select your Product and click View Courses  

    1. Scroll to the bottom of the course catalog page and choose the option to Get Certified  

     

    • If you have already enrolled in the Certification Exam, you can launch it from your transcript at any time:  

    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support > Training > JJ竞技登录赛事U Campus  

    1. Select the   User Menu  (three horizontal lines in upper- left corner )  

    1. Select My Transcript  

    1. Select the Exam Title  

    1. Select Begin  

     

     

  • What do the certification exams consist of?
    • Exams consist of 20-25 questions which you have 90 minutes to complete once started. The exam can be taken an unlimited number of times until passed.   

    • E xams are standardized tests, and as such you cannot see which questions you get wrong. A score of 80% or higher is necessary to pass.   

    • E xams are “open book . F eel free to use any resources at your disposal, including your database help menu and the JJ竞技登录赛事 Knowledgebase .  

    • Certifications last two calendar years for course prerequisite purposes , though we do suggest users update their c ertification annually to stay current .    

     

  • How can I share that I am now JJ竞技登录赛事 Certified®?
    • Once you pass, you can access a certificate to download and print as you’d like:  
    1. Go to JJ竞技登录赛事.com  

    1. Select Training and Support  > Training > JJ竞技登录赛事U Campus    

    1. Select the   User Menu   ( three horizontal lines in upper- left corner)  

    1. Select My Transcript    

    1. Select My Activities on the right-hand side  

    1. Select Courses in the left side bar   

    1. Select the Award Ribbon icon to the right of the exam/course name  

    • You will receive a completion email that includes a certification badge icon   to include in your email and signature profiles  

          

    • If you are seeking a new employment opportunity, hiring managers can verify your certification by contacting JJ竞技登录赛事 University   

  • What products currently offer certification exams?
    Many of our products have Certifications available, you can see the full list at https://www.blackbaud.com/training-support/training/blackbaud-certification  

     

  • Do any courses offer continuing education credits?

    Many of our courses offer either CFRE or CPE credits for continuing education .  
    More information is available at :  

     

  • Who can I contact if I have any questions?

     

We've listed answers to common questions about instructor-led online events. Don't see your question in the list above? Select Knowledgebase from the Support menu, enter your question, and click Ask. You can also email [email protected] or chat with us.

Training and Support

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